Live Game Operation
WHY OUTSOURCE LIVE GAME OPERATIONS
Live game operations are an integral part of your product strategy – this is when you need to guarantee that your game stays relevant, captivating, and profitable as long as possible.
Access to High-Caliber Expertise
Finding a reliable partner with the correct expertise can help you make proper decisions with fewer blunders extending the service and profitability of your game. Stepico experts are just who you need for first-rate live game operation services.
Saving Costs
Outsourcing live game operations can help you tremendously reduce expenses. When hiring a LiveOps team, you don’t have to overspend on recruiting, training, or employee maintenance. When outsourcing, you pay only for the time our experts spend maintaining your project.
HOW WE WORK
HOW WE WORK
Player Communication
We constantly collect user feedback to ensure a good impression on players. Based on results of the research, our live operations experts competently create requirements for future releases and other aspects of community management.
Bug Collection
We actively gather bugs and players’ concerns and report them in a technically feasible way.
Content Planning
Our LiveOps team prepares content releases and timed events to drive engagement. We thoroughly plan promotional materials and strategies for your game, covering popular social media channels and other trendy outlets in the games industry.
Metrics and Monetization Approaches
We provide complete analytics and metric support for online games.
Server Administration
We offer the potential takeover of server administration and management, including extended analysis for possible stability improvements and cost reductions.
QA and A/B Testing
Our LiveOps team regularly implements new features and supports content development and deployment.
KEY PLATFORMS & TECHNOLOGY
PC Games
Unity
Unreal Engine
Mobile
AR/VR
OTHER GAME
DEVELOPMENT SERVICES
Why Choose Stepico?
Transparent communication
Rapid delivery
Risk reduction
Reliable partner
Let’s build something together
TRUSTED BY
FREQUENTLY ASKED QUESTIONS
How Will Live Game Operations Help Me Stand Out?
Have you played a game with a railroad campaign only to eventually forget all about it? Live game operations (LiveOps) are what will help your game stay at the peak of players’ interests for a long time. Constant updates, timed events, and special offers will keep them engaged and become a long-lasting source of revenue for you.
Candy Crush actively uses LiveOps to provide limited-time offers, seasonal events, and launch episodes featuring stars (e.g., famous singer Meghan Trainor). This game alone earned $1.21 billion in 2021, making a considerable increase from the $77 million in its first year of release (2012), ranking it as the sixth-highest-grossing mobile video game ever. You can do that too!
With LiveOps, you will stand out from competitors who stick to the classics. It will allow you to constantly wow players with new content and cool features. Thus, live game operations are certainly worth trying.
How to Build a LiveOps Strategy?
Following your game release, the most crucial aspect of your plan is to pay attention to what users say. After all, the feedback will help you drive your game forward. Check your rating on Google Play Market or Apple App Store, comb through forums and social media, and monitor analytics platforms for all kinds of feedback.
The second step is planning and implementing changes. See how well your update performed by pushing your test live in an A/B format.
This is a skeleton of an actual LiveOps strategy. Usually, such strategies are selected exclusively for each gaming project. Stepico experts have an individual approach to each client, depending on their requirements. That is why, after a detailed analysis of the game and its processes, we choose the optimal bundle of LiveOps services that best suits a particular genre and style of the game. This tried-and-true approach has helped many clients attract new users and retain the older ones. Contact us now to try live game operations and harvest their power yourself!